This policy sets out the basis on which any personal data we collect from you, or that you provide to us, in relation our website at www.ehreproductions.com will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it. We are the data controller for the purpose of the Data Protection Act 1998.
Information we may collect from you
We may collect and process the following personal information about you:
Information that you provide by completing our booking form. We may also ask you for information when you report a problem with our website.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of your visits to our website including, but not limited to, traffic data, location data and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
We do not retain any personal information recorded from any social media app unless otherwise stated.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
Our cookies are used to remember your search settings and to allow you to add comments to this website. The only way to stop these cookies being set is to choose to not use this website.
Cookies for Social Websites
So you can refer or share our content on social media platforms such as Facebook and Twitter, this Site has included sharing buttons. The cookies themselves are set by the separate social network websites.
We use Google Analytics cookies to compile website statistics on visitors to our website. Such analysis includes information on how visitors access the website, the amount of time spent on the website, and what pages are visited.
Where we store your personal data
All information you provide to us is stored on our secure servers. You are responsible for keeping your password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website and any transmission is therefore at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Uses made of the information
We use personal information held about you in the following ways:
To ensure that content from our website is presented in the most effective manner for you.
To provide you with information that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
Disclosure of your information
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions www.ehreproductions.com or other agreements; or to protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your personal data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com.
Our website may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
The Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with that Act. Any access request may be subject to a fee of £25 to meet our costs in providing you with details of the information we hold about you.
Cancellations and Refund Policy
In order to guarantee booking, client must provide deposit (50% of package price) at time of contract signing. This will guarantee us to provide services for your event. The remaining 50% of booking is due one week (7 days) before event date.
If you decide to cancel services with us for what ever reason, our deposit is non-refundable. Once booking is paid in full (7 days prior to event) if event is canceled for what ever reason, refund of remaining 50% of package will be at the discretion of Ehre Productions. The 50% deposit will be non-refundable.
If for what ever reason your event date needs to be rescheduled, we will do everything in our power to work with your new date at no extra charge. If new date conflicts with date already booked with us, we apologize for the inconvenience but must honor bookings on a first come, first serve basis. If we are unable to re-book your event, due to conflict, deposit is non-refundable.
Pictures taken by Ehre Productions will be used for marketing purposes and social media. By default customers are agreeing to this. If customers do not wish for the merchant to use their photos then the request has to be made in writing.